Brother printer paper jams are a problem frequently reported by users. Getting this error when you are doing something really important can be the most irritating interruption. Attempting to print with jammed paper inside may cause damage. Therefore, it is recommended to clear it. This error can occur for several types. In most cases, paper jams can occur when printing documents or photos. In some cases, the Brother machine’s display may still show a paper jam error message. This error may appear even if there is no jammed paper on your Brother laser printer.

You can resolve paper jam errors by checking the paper tray, toner cartridge, drum unit, and other printer parts. It can also cool down the printing unit to prevent overheating. You can then start looking for paper jam errors on the display.

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Causes of Brother Printer Paper Jam Errors
Paper jams in Brother printers can have many causes. Here we have identified 6 of the most common of these.

Using the wrong type of print media
Brother printers are configured to use certain sizes and types of paper. A paper jam error occurs if you do not use the correct type of paper. Therefore, you should always check your Brother printer manual to make sure you are using the correct paper type.

Use of low-quality print media
Poor quality print media can cause this problem. Along with this, the quality of printed documents is also affected. That’s why using good quality printing paper is a good suggestion.

Loading too much paper in the input tray
It may sound strange that putting too much paper in the input tray can cause Brother printer paper jam errors, but it’s true. The printer’s roller picks up the paper at a certain height during the printing process. Therefore, these rollers may stop functioning if there is too much paper in the input tray.

Paper not loaded correctly
Incorrectly loading print media in the input tray is one of the most common causes of this error. Also, putting folded paper in the input tray is more likely to cause paper jams.

Poor quality ink cartridges can cause these problems as well as seriously affect print quality. These cartridges may be cheaper than original cartridges, but they may damage your printer in the future. Therefore, you should always use the ink cartridges suggested in your Brother printer’s manual.

Damaged Brother Printer Rollers
It goes without saying that Brother printer rollers are really important for printing. Over time, wear and tear can damage these parts, causing paper jam errors in Brother printers. Apart from wear and tear, the rollers can be damaged if the unit is not handled carefully.

Now that you fully understand the causes of this error, let’s see how to clear paper jams on Brother printers.

Fix Brother Printer Paper Jam Error Without Paper Jam
For paper jam problems with Brother printing machines, you can remove the jammed paper by gently pulling it out. If there is no jammed paper outside, you can check the toner cartridge and drum unit. If the paper jam error is still not resolved, you can check all parts of your Brother machine.

These steps to resolve Brother printer paper jam errors are detailed in the following sections.

Fix 1: Clear paper jams externally
In some cases, the paper jam may only be on the outside of the Brother printer. So there is no need to inspect the inside. To check the printer in this situation, you can turn off the printer. You can leave the device idle for up to 15 minutes. You can check it from the outside when the appliance is not heating up. Remove any debris or scraps of paper. Once the Brother printer paper jammed inside is resolved, you can tap Clear and start the device.

First turn off your Brother printer and let the machine cool down for at least 15 minutes.
The next step is to inspect the Brother printer from the outside to remove any debris.
Then press the “Erase” button on your device.
Now turn on your Brother printer and print a document to see if the error is resolved.
Fix 2: Clear jammed paper from the toner cartridge and drum unit
This can be affected by a paper jam in the toner cartridge. The same goes for drum units. To clear paper jams from these areas of your Brother printer, you can remove the top cover of the unit. If you find paper jammed here, remove it. You can then check the toner cartridge and drum unit of your Brother printer. If you find pieces of paper here, remove them without delay. Then you have to tap the clear key. Now when using the printer these errors should not occur.

For details on how to clear jammed paper from the drum unit and toner cartridge of your Brother printer, see here.

The first step is to turn off your Brother printer and allow it to cool for 15 minutes. Do not touch the internal parts of the device until the heat has dissipated.
Now remove the top cover of the unit and check for jammed pieces of paper.
The next step is to gently remove the toner cartridge and the drum unit of your Brother printer.
Then carefully remove any jammed paper from this area, and then reposition the part correctly.
Now close the top cover of your Brother printer.
Press the “Clear” button on the printer and then do a test print. Brother printer paper jam errors should have been resolved by now.
Fix 3: Check the entire printer for jammed pieces of paper
In some cases, paper can jam in various parts of your Brother printer. It can be difficult to identify these parts just by looking at the exterior of the device. For this reason, we recommend checking the entire machine.

To learn how to clear a paper jam on your Brother printer in this way, you will need to remove the machine’s front cover and leave it open for at least 10 minutes. When the machine cools down, the drum unit, toner cartridge, and paper tray can be removed. Then you can open the back cover. The duplex tray can then be removed as well. You can now thoroughly check different parts of your printer.

When the Brother printer’s LED indication indicates that there is a paper jam error, open the unit’s front cover and leave the machine for 10 minutes.
Follow the method above to remove the drum unit and toner cartridge and find the jammed paper. Then pull the paper tray out of the printer.
Gently open the back cover of the device. There are tabs on the left and right sides of the printer. Pull this tab to open the fuser cover.
Now remove the duplex tray of your Brother printer and check for jammed pieces of paper. Pull gently in case you find a piece of paper.
Put the duplex tray and paper tray back in their original positions.
Place all other previously removed parts in their correct positions.
How to Fix Brother Laser Printer Paper Jam Error?
To clear paper jams on Brother laser printers, see their documentation. The guidelines presented here may help you get rid of the paper. You can also check printer parts, such as trays and cartridges, to locate and eject fragments. For problems like the printer showing a paper jam when the Brother laser series is out of paper, you can cool down the unit. Then you can start later. The display should not mention errors.

Fix 1: Check the Brother Printer Manual
When you purchased your Brother laser printer, you should have received a manual. It usually lists information about the device and how to set it up. You can also take action to correct certain printing errors. So, if you get a paper jam error on your Brother printer, you can check the manual first to find a fix. If fixes are found, they can be implemented.

Fix 2: Find Instructions for Your Brother Printer
Certain laser printers provided by Brother may communicate specific instructions to the machine itself. If paper jams are observed, these instructions can be viewed and managed. If your Brother laser printer is showing a paper jam, but there is no paper jam, you can find instructions for resolving the problem on the device.

Fix 3: Turn Off Your Brother Printer for Cooling
This fix suggests turning off the Brother printer for some time. The printer may only display a paper jam error due to body overheating. Turning it off allows it to sit idle for a sufficient amount of time. You can start over when your body cools down. This time the Brother laser printer paper jam error should not appear when trying to print or use.

Fix 4: Access the printer door and check for jammed paper
If a paper jam actually occurs while printing a document, you can open the device door. Then you can push the tray. Push it in and you’ll know where the jammed paper is. The stuck piece of paper can then be pulled forward. Make sure it is smooth when pulling it out. You can later put the tray back in place and release the printer door. You can try your Brother printer now. Hopefully no jams are observed.

Fix 5: Check printer parts for jammed paper
If you cannot locate the jammed paper in your Brother printer, we recommend that you remove that part. You can remove parts such as the toner cartridge, fuser, input tray, and output tray. These parts can be inspected properly. When found, the paper can be erased. It can also remove any foreign matter or dust. Brother laser printer jam error problem without paper jam can be caused by dust or debris. So if you clear it, the error may not persist.