At Qantas Airways, we understand that plans may change. Our cancellation policy is designed to offer flexibility while keeping you informed about your options.

For immediate assistance with cancellations, refunds, or travel credits, you can contact Qantas Customer Service at +61-1800-005-886.

1. Cancellation Within 24 Hours of Booking

• You can cancel your booking within 24 hours of purchase for a full refund if the flight was booked at least 7 days before departure.

• This applies to tickets purchased directly through Qantas channels (website, app, or phone).

2. Flexible Fare Cancellations

• Flexible Fares (such as Economy Flex, Business Flex) allow cancellations without penalty.

• Refunds for flexible fares are processed back to the original form of payment.

• Cancellation must be made before the scheduled departure time.

3. Restricted Fares and Cancellation Fees

• Discounted fares and promotional tickets may attract a cancellation fee.

• Some sale fares are non-refundable but may allow conversion to a Travel Credit after deducting applicable fees.

4. Flight Cancellations by Qantas (Involuntary Cancellations)

• If Qantas cancels your flight or changes it significantly, you are eligible to:

  • Rebook at no extra cost.

  • Request a full refund.

  • Accept a Travel Credit for future travel.

5. Refund Processing

• Refunds typically take 7-10 business days after processing.

• For refund status or assistance, call +61-1800-005-886.

6. How to Cancel Your Booking

• Online: Visit the Qantas website (www.qantas.com) and go to “Manage Booking”.

• By Phone: Call Qantas Customer Service at +61-1800-005-886 for direct assistance.

• https://getmesky.com/qantas-airways-cancellation-policy/