If you sign up for Peacock through your Xfinity X1, Xumo Stream Box, or Xfinity Flex TV Box, you’ll be billed by Xfinity, and you can manage your Peacocktv.com/tv subscription plan through your TV Box! This includes viewing, upgrading, downgrading, or canceling your subscription.

If you signed up for Peacock directly with Peacock, you’ll be billed by Peacock and can use your existing credentials to log in on X1, Xumo Stream Box, or Flex. However, you’ll need to visit peacocktv.com to manage your subscription.

For sign up instructions, how to access the app and available devices, see Peacock app on Xfinity Flex, Xumo Stream Box, and Xfinity X1.

Note: If you receive Peacock Premium through a promotion (as a NOW TV, Gigabit Internet or Xfinity Rewards customer), you can only upgrade to Peacock Premium Plus through your online account at xfinity.com/account. The instructions below do not apply. See Peacock Premium promotional offers overview for details.

Check the status of your Peacock subscription

If your Peacock subscription is billed by Xfinity, you can check the details of your subscription.

1. Go to Settings on your Xfinity X1 TV Box, Xumo Stream Box, or Xfinity Flex streaming TV Box.
2. Go to the Apps & Subscription menu.
   
   
   • You can also find this menu by saying, “Manage Peacock” into your Xfinity Voice Remote.
     
     

If you’re billed by Xfinity for your Peacock.com/tv subscription, you’ll see:

• The recurring price.
• The renewal date.
• Options to manage or cancel your service.