To upgrade or downgrade your Peacock subscription:

1. View your subscription status.
   
   • See the Check the Status of Your Peacocktv.com tv/samsung Subscription section above for details on how to do this.
2. Choose Peacock to the left.
3. Select Change plan.
   
   
   
4. Select a plan and select Next.
5. Confirm your new plan by selecting Change plan. 
6. Select Okay to exit.

Note: When upgrading your Peacock subscription, you'll be charged a prorated amount on your Xfinity account immediately. When downgrading your subscription, you'll see the new monthly rate on your next billing cycle.

If your Peacock subscription isn’t billed by Xfinity, visit Peacock's Help Center for more information.

If you have any issues logging in to your Peacock account, please contact Peacock Customer Support.

Cancel your Peacock subscription

To cancel your Peacock subscription:

1. View your subscription status.
   • See the Check the Status of Your Peacocktv.com/tv
   • Subscription section above for details on how to do this.
2. Select Unsubscribe.
3. You'll see a second page, where you'll select Unsubscribe to continue.
   • If you continue, you'll still have access to your subscription through the date displayed.
     • You'll also no longer be charged.